Policies

Membership Cancellation Policy Terms

You are able to cancel your membership at any time. Please note that we do not issue refunds for previous payments.

That means that when you cancel, you will have access to your account through the paid period and will not be billed again. 

Please note: If you are a member and cancel and decide to come back later, you are not guaranteed the same membership rate. You will be billed at the current member rate (which may be higher).

You can cancel your membership in one of two ways: 

1. Email customer service at: [email protected] and let them know your request. 
2. You can cancel your membership by logging in to your account and then:
   1. Click on your Avatar in the top right of the page.
   2. Select Settings from the dropdown.
   3. Click Billing Info on the left-hand side of the page.
   4. Click the 3 Dots next to your membership.
   5. Click on "cancel this subscription" from the drop-down.

SEE SCREENSHOTS BELOW FOR MORE DETAILS:

Have another question? You can send our team an email at: [email protected]